Contact information

Contact Us

Questions about sizing, materials, or an order — we are here to help.

Get in Touch

• Trading name: Afrorivane
• Registered entity: Dinh Nguyen LLC
• Website: afrorivane.com
• Email: support@afrorivane.com
• Address: 1942 Broadway St STE 314C, Boulder, CO 80302, United States

Support Hours

Monday to Friday, 10:00 AM to 8:00 PM (EST). We aim to respond to all enquiries within one business day. Messages received at weekends or on public holidays are answered on the next business day.

Before You Write

Please include your order number where relevant. For any issue with a delivered item, attach photographs of the piece and its outer packaging.

What We Can Help With

• Order status and tracking — see also our Shipping Policy
• Returns, exchanges and refunds — see also our Refund Policy
• Damaged or incorrect items — contact us within 48 hours of delivery
• Ring sizing and chain length questions
• Materials, plating and care questions
• Warranty claims